Shipping & Delivery Policy

Last updated: 9 April 2026

This Shipping & Delivery Policy explains how The Godfathers Of Deep House SA handles delivery for physical and digital orders placed through the platform.

1. Digital Delivery

Digital products, memberships, and related access entitlements are normally delivered through your account after successful payment confirmation. Delivery may be immediate or may require fraud, payment, or runtime validation. If access does not appear correctly, contact us and include your order number.

2. Physical Merchandise Fulfilment

Physical GF Nostalgear and other shippable goods move into packing and dispatch after payment clears. Dispatch windows may vary by stock state, campaign volume, product drop timing, or whether the item is made available on a preorder basis.

3. Shipping Quotes

Where shipping is required, the platform may calculate or estimate delivery charges at checkout using the delivery information you provide. Shipping quotes can change if your address changes, if a carrier surcharge applies, or if a manual review is required.

4. Delivery Areas

We aim to serve South African customers and international customers where lawful and operationally practical. Some territories may be restricted by carrier availability, customs constraints, sanctions, export controls, fraud controls, or product-specific limitations.

5. Delivery Timeframes

Any delivery timeframe displayed on the platform is an estimate unless we clearly state otherwise. Delivery timing may be affected by stock availability, address accuracy, public holidays, customs clearance, carrier delay, or events outside our reasonable control.

6. Customs, Duties, and Import Charges

International orders may attract customs duties, import VAT, handling fees, or similar charges. Unless we explicitly say otherwise, those charges are your responsibility. You are also responsible for complying with the laws of the destination country.

7. Failed Delivery or Incorrect Address

You are responsible for providing accurate delivery details. If a shipment is delayed, returned, or lost because of an incorrect or incomplete address supplied by you, additional shipping or handling costs may apply. We will still try to work with you to resolve the issue reasonably.

8. Risk and Receipt

We remain responsible for physical goods until they are delivered to you or to a person identified for receipt, subject to any mandatory law that applies. Please inspect the delivery promptly and report visible damage or delivery issues as soon as possible.

9. Delays

If we become aware of a material delay, we will try to update you using the contact details associated with the order. Delays caused by carriers, border agencies, strikes, outages, civil unrest, weather, or force majeure events may extend delivery beyond the original estimate.

10. Contact

If you need help with a delivery, contact info@thegodfathers.co.za and include your order number.